Achievements | Satisfaction Ratings | Franchisee Recommendations

Superior Support Spells Success

Success Magazine Franchisee Satisfaction Survey

  SATISFACTION RATINGS
Maximum Rating is 5 Stars 		 
Name Overall Franchisee Satisfaction Financial Satisfaction Quality of Training Quality of Field Support Total
Maid to Perfection 5 Stars 5 Stars 5 Stars 5 Stars Perfect Score
20 Stars
Home Cleaning Centers 5 Stars 5 Stars 4 Stars 5 Stars 19 Stars
Service Master 4 Stars 5 Stars 4 Stars 5 Stars 18 Stars
The Maids Int'l 5 Stars 4 Stars 5 Stars 4 Stars 18 Stars
Stanley Steamer 4 Stars 4 Stars 3 Stars 3 Stars 14 Stars
Jani-King 3 Stars 3 Stars 3 Stars 3 Stars 12 Stars
Compiled from the Success Franchisee Satisfaction Survey of the Gold 100, Success, April 1999

Income Opportunities Platinum 100

  FRANCHISOR SUPPORT RATINGS
Maximum Rating is 5 Stars 		   
Name Franchisor/ Franchisee Relations Communication Methods Ongoing Support Total TERMINATION RATE
Maid to Perfection 5 Stars 4 Stars 5 Stars 14 Stars Low
Home Cleaning Centers 5 Stars 4 Stars 4 Stars 13 Stars Low
Molly Maid 4 Stars 5 Stars 3 Stars 12 Stars Medium
Jani-King 4 Stars 3 Stars 4 Stars 11 Stars Medium
The Maids Int'l 3 Stars 5 Stars 3 Stars 11 Stars Medium
Chem-Dry 4 Stars 3 Stars 3 Stars 10 Stars High
The Cleaning Authority 3 Stars 3 Stars 3 Stars 9 Stars Medium
Cottage Care 2 Stars 3 Stars 3 Stars 8 Stars High
Compiled from the Income Opportunites Platinum 100, Income Opportunities, March/April 1999